A conceptual framework for the implementation of quality management systems

Jose Arturo Garza-Reyes*, Luis Rocha-Lona, Vikas Kumar

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

31 Citations (SciVal)
Original languageEnglish
Pages (from-to)1298-1310
Number of pages13
JournalTotal Quality Management and Business Excellence
Volume26
Issue number11-12
DOIs
Publication statusPublished (VoR) - 2 Dec 2015

Keywords

  • business process improvement
  • framework
  • implementation
  • QMS
  • quality management systems
  • total quality management

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