@inproceedings{09936c14c4ac4b9ba77ce81445c05172,
title = "A conceptual model towards the measurement of construction client satisfaction",
keywords = "Impact, Improvement, Literature review, Performance, Strategic decisions",
author = "Jianxi Cheng and Proverbs, {David G.} and Chike Oduoza and Colin Fleming",
year = "2005",
language = "English",
isbn = "0902896938",
series = "Association of Researchers in Construction Management, ARCOM 2005 - Proceedings of the 21st Annual Conference",
pages = "1053--1062",
booktitle = "Association of Researchers in Construction Management, ARCOM 2005 - Proceedings of the 21st Annual Conference",
note = "21st Annual Conference on Association of Researchers in Construction Management, ARCOM 2005 ; Conference date: 07-09-2005 Through 09-09-2005",
}