@article{2fb85ea3c43a440f94458fb4ec43daf9,
title = "A four-fold regional-specific approach to TQM: The case of South Eastern Europe",
keywords = "Europe, Organizational culture, Service industries, Total quality management",
author = "Psychogios, {Alexandros G.}",
year = "2010",
month = oct,
doi = "10.1108/02656711011084828",
language = "English",
volume = "27",
pages = "1036--1053",
journal = "International Journal of Quality and Reliability Management",
issn = "0265-671X",
publisher = "Emerald Insight",
number = "9",
}