A model for improving the role of IT in BPR

Alan Eardley*, Hanifa Shah, Andrea Radman

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

13 Citations (Scopus)
Original languageEnglish
Pages (from-to)629-653
Number of pages25
JournalBusiness Process Management Journal
Issue number5
Publication statusPublished (VoR) - 2008


  • Business process re-engineering
  • Communication technologies
  • Financial performance
  • Organizational performance
  • Process management


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