Academics’ and students’ educational experiences at the school of dentistry and oral health, during the COVID-19 pandemic

<jats:sec id="st1"> <jats:title>Objectives:</jats:title> <jats:p>The COVID-19 pandemic disrupted dental education globally, particularly in settings reliant on face-to-face clinical training. However, limited evidence exists from small island developing states such as Fiji. This study aimed to evaluate and compare the educational, clinical, research and psychosocial experiences of academics and students at the School of Dentistry and Oral Health (SDOH), Fiji.</jats:p> </jats:sec> <jats:sec id="st2"> <jats:title>Material and Methods:</jats:title> <jats:p> A cross-sectional descriptive study was conducted among dental academics ( <jats:italic>n</jats:italic> = 19) and undergraduate students ( <jats:italic>n</jats:italic> = 98) at SDOH, Fiji National University. Eligible participants included dental academics employed during the pandemic period (2020–2021) and undergraduate students enrolled in the Bachelor of Oral Health or Bachelor of Dental Surgery programmes between 2018 and 2021. Participants of all genders and ethnic backgrounds who met the inclusion criteria and provided informed consent were included. Newly enrolled students in 2022 and individuals who did not provide consent were excluded. Data were collected using structured, validated questionnaires and analyzed using descriptive statistics in Epi Info Version 7. </jats:p> </jats:sec> <jats:sec id="st3"> <jats:title>Results:</jats:title> <jats:p>Most of the participants reported advantages of online learning, including flexibility and access to resources. However, 100% of academics indicated that the acquisition of practical skills was adversely affected. A large proportion of students (84%) indicated missing essential educational experiences, and over half reported psychological stress. Clinical training disruption and reduced patient attendance significantly impacted skill development and confidence.</jats:p> </jats:sec> <jats:sec id="st4"> <jats:title>Conclusion:</jats:title> <jats:p>While e-learning enabled continuity of education, significant challenges remain in ensuring clinical competence and student well-being. These findings highlight the need for resilient, context-specific strategies to support dental education in resource-limited and geographically isolated settings.</jats:p> </jats:sec>