Accessing knowledge at British Airways: The impact of soft OR

Ian Yeoman; John Sparrow; Felix McGunnigle

doi:10.1108/09534810010321454

Accessing knowledge at British Airways: The impact of soft OR

Ian Yeoman^*, John Sparrow, Felix McGunnigle

^*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

7 Citations (SciVal)

Original language	English
Pages (from-to)	121-139
Number of pages	19
Journal	Journal of Organizational Change Management
Volume	13
Issue number	2
DOIs	https://doi.org/10.1108/09534810010321454
Publication status	Published (VoR) - 2000

Keywords

Facilitators
Knowledge-based systems
Model
Operational research

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10.1108/09534810010321454

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title = "Accessing knowledge at British Airways: The impact of soft OR",

keywords = "Facilitators, Knowledge-based systems, Model, Operational research",

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T2 - The impact of soft OR

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AU - Sparrow, John

AU - McGunnigle, Felix

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KW - Facilitators

KW - Knowledge-based systems

KW - Model

KW - Operational research

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M3 - Article

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VL - 13

SP - 121

EP - 139

JO - Journal of Organizational Change Management

JF - Journal of Organizational Change Management

IS - 2

ER -

Accessing knowledge at British Airways: The impact of soft OR

Keywords

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