Accessing knowledge at British Airways: The impact of soft OR

Ian Yeoman*, John Sparrow, Felix McGunnigle

*Corresponding author for this work

    Research output: Contribution to journalArticlepeer-review

    5 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)121-139
    Number of pages19
    JournalJournal of Organizational Change Management
    Volume13
    Issue number2
    DOIs
    Publication statusPublished (VoR) - 2000

    Keywords

    • Facilitators
    • Knowledge-based systems
    • Model
    • Operational research

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