Assessing managers' awareness of TQM

F. Vouzas*, A. G. Psychogios

*Corresponding author for this work

    Research output: Contribution to journalArticlepeer-review

    105 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)62-75
    Number of pages14
    JournalTQM Magazine
    Volume19
    Issue number1
    DOIs
    Publication statusPublished (VoR) - 2007

    Keywords

    • Managers
    • Quantitative methods
    • Service industries
    • Total quality management

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