| Original language | English |
|---|---|
| Pages (from-to) | 62-75 |
| Number of pages | 14 |
| Journal | TQM Magazine |
| Volume | 19 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published (VoR) - 2007 |
Keywords
- Managers
- Quantitative methods
- Service industries
- Total quality management
F. Vouzas*, A. G. Psychogios
Research output: Contribution to journal › Article › peer-review
| Original language | English |
|---|---|
| Pages (from-to) | 62-75 |
| Number of pages | 14 |
| Journal | TQM Magazine |
| Volume | 19 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published (VoR) - 2007 |