Cognitively Processing Covert Aggression from a Target’s Perspective

This article sets out to investigate how individuals process their experiences of covert aggression in their workplace. Covert aggression is operationalized within this article as behaviors that are subversive, mal-intended behaviors which attempt to undermine an individual’s confidence within the social milieu of their workplace and their capabilities and knowledge within the context of their job role. Using the critical incident technique embedded in a semi-structured interview format, the findings pointed to the targets of covert aggression undergoing a process of realizing they are experiencing covert aggression, sensemaking of why this is happening to them, self-monitoring their behaviors and responses around the aggressor, and creating scripts as a way to manage their working relationship with their aggressor. This cognitive process that we unveil in this article establishes a baseline for further investigations into the experiences of being targeted by covert aggression.