TY - JOUR
T1 - Do Students Have Equal Perceptions of e-learning During the COVID-19 Pandemic? A Cross-Sectional Study Investigated the Differences in Students’ Perceptions Towards the Determinants That Influence Sole e-learning Use
AU - Mohammad, Rasheed
AU - Alkhnbashi, Omer S.
AU - Manickam, Selvakumar
AU - Bamasoud, Doaa M.
PY - 2023/3/30
Y1 - 2023/3/30
N2 - Lockdowns due to the COVID-19 pandemic have forced universities to migrate entirely to eLearning to deliver classes. Students have found themselves using either synchronous, asynchronous, or mixed mode learning methods based on their universities’ preferences. Many studies that investigated difficulties during the lockdown have been mainly concerned about technical difficulties. The reports lacked the investigation of differences among students’ groups, with a few exceptions that highlighted differences among male and female students. Moreover, existing studies were found to focus on singular dimensions (TAM, IS success model, etc.). This study perceives that students, based on the various groups they belong to, can show different levels of perceptions towards determinants that influence the usage of eLearning. This study investigated differences among students in terms of determinants from TRI, TAM, and IS success model. A total of 915 participants from Malaysia and Saudi Arabia reported their perceptions. The findings reported in this study showed significant differences among participants, in particular, among groups of gender, age, country, and eLearning mode. It is noticeable that participants who used the asynchronous mode of eLearning gave more weight to information quality, system quality, service quality, perceived usefulness, perceived ease of use, innovation, optimism, satisfaction, and intention to use. Meanwhile, participants who used the synchronous mode experienced more discomfort. It could be said that the significant differences between the usage of synchronous and asynchronous modes should be considered for better quality of online learning.
AB - Lockdowns due to the COVID-19 pandemic have forced universities to migrate entirely to eLearning to deliver classes. Students have found themselves using either synchronous, asynchronous, or mixed mode learning methods based on their universities’ preferences. Many studies that investigated difficulties during the lockdown have been mainly concerned about technical difficulties. The reports lacked the investigation of differences among students’ groups, with a few exceptions that highlighted differences among male and female students. Moreover, existing studies were found to focus on singular dimensions (TAM, IS success model, etc.). This study perceives that students, based on the various groups they belong to, can show different levels of perceptions towards determinants that influence the usage of eLearning. This study investigated differences among students in terms of determinants from TRI, TAM, and IS success model. A total of 915 participants from Malaysia and Saudi Arabia reported their perceptions. The findings reported in this study showed significant differences among participants, in particular, among groups of gender, age, country, and eLearning mode. It is noticeable that participants who used the asynchronous mode of eLearning gave more weight to information quality, system quality, service quality, perceived usefulness, perceived ease of use, innovation, optimism, satisfaction, and intention to use. Meanwhile, participants who used the synchronous mode experienced more discomfort. It could be said that the significant differences between the usage of synchronous and asynchronous modes should be considered for better quality of online learning.
KW - eLearning
KW - covid-19 pandemic
KW - Malaysia
KW - Saudi
KW - Students’ perceptions
KW - TAM
KW - TRI
KW - IS success model
U2 - https://doi.org/10.9743/JEO.2023.20.2.15
DO - https://doi.org/10.9743/JEO.2023.20.2.15
M3 - Article
SN - 1547-500X
VL - 20
SP - 1
EP - 20
JO - JOURNAL OF EDUCATORS ONLINE
JF - JOURNAL OF EDUCATORS ONLINE
IS - 2
ER -