Exploring key attributes influencing construction client satisfaction: A questionnaire survey

Jianxi Cheng; David Proverbs; Chike F. Oduoza

Exploring key attributes influencing construction client satisfaction: A questionnaire survey

Jianxi Cheng, David Proverbs, Chike F. Oduoza

University of Wolverhampton

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Original language	English
Title of host publication	CME 2007 Conference - Construction Management and Economics
Subtitle of host publication	'Past, Present and Future'
Pages	425-434
Number of pages	10
Publication status	Published (VoR) - 2007
Event	25th Inaugural Construction Management and Economics: 'Past, Present and Future' Conference, CME 2007 - Reading, United Kingdom Duration: 16 Jul 2007 → 18 Jul 2007

Publication series

Name	CME 2007 Conference - Construction Management and Economics: 'Past, Present and Future'

Conference

Conference	25th Inaugural Construction Management and Economics: 'Past, Present and Future' Conference, CME 2007
Country/Territory	United Kingdom
City	Reading
Period	16/07/07 → 18/07/07

Keywords

Client satisfaction
Performance
Questionnaire survey
Service providers
Strategic decisions

Cite this

@inproceedings{a5d61086bc7a4feab541c70d313b1b1d,

title = "Exploring key attributes influencing construction client satisfaction: A questionnaire survey",

keywords = "Client satisfaction, Performance, Questionnaire survey, Service providers, Strategic decisions",

author = "Jianxi Cheng and David Proverbs and Oduoza, {Chike F.}",

year = "2007",

language = "English",

isbn = "9780415460590",

series = "CME 2007 Conference - Construction Management and Economics: 'Past, Present and Future'",

pages = "425--434",

booktitle = "CME 2007 Conference - Construction Management and Economics",

note = "25th Inaugural Construction Management and Economics: 'Past, Present and Future' Conference, CME 2007 ; Conference date: 16-07-2007 Through 18-07-2007",

}

Cheng, J, Proverbs, D & Oduoza, CF 2007, Exploring key attributes influencing construction client satisfaction: A questionnaire survey. in CME 2007 Conference - Construction Management and Economics: 'Past, Present and Future'. CME 2007 Conference - Construction Management and Economics: 'Past, Present and Future', pp. 425-434, 25th Inaugural Construction Management and Economics: 'Past, Present and Future' Conference, CME 2007, Reading, United Kingdom, 16/07/07.

Exploring key attributes influencing construction client satisfaction: A questionnaire survey. / Cheng, Jianxi; Proverbs, David; Oduoza, Chike F.
CME 2007 Conference - Construction Management and Economics: 'Past, Present and Future'. 2007. p. 425-434 (CME 2007 Conference - Construction Management and Economics: 'Past, Present and Future').

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Exploring key attributes influencing construction client satisfaction

T2 - 25th Inaugural Construction Management and Economics: 'Past, Present and Future' Conference, CME 2007

AU - Cheng, Jianxi

AU - Proverbs, David

AU - Oduoza, Chike F.

PY - 2007

Y1 - 2007

KW - Client satisfaction

KW - Performance

KW - Questionnaire survey

KW - Service providers

KW - Strategic decisions

UR - http://www.scopus.com/inward/record.url?scp=84877633719&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84877633719&partnerID=8YFLogxK

M3 - Conference contribution

AN - SCOPUS:84877633719

SN - 9780415460590

T3 - CME 2007 Conference - Construction Management and Economics: 'Past, Present and Future'

SP - 425

EP - 434

BT - CME 2007 Conference - Construction Management and Economics

Y2 - 16 July 2007 through 18 July 2007

ER -

Exploring key attributes influencing construction client satisfaction: A questionnaire survey

Publication series

Conference

Keywords

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