@article{71640743951c4847b4cc579ced390885,
title = "How social shopping retains customers? Capturing the essence of website quality and relationship quality",
keywords = "Relationship quality, Social media, Social shopping, Uprchase intention, Website quality",
author = "Hsu, \{Chia Lin\} and Chen, \{Mu Chen\} and Vikas Kumar",
note = "Publisher Copyright: {\textcopyright} 2016 Informa UK Limited, trading as Taylor and Francis Group.",
year = "2018",
month = apr,
day = "13",
doi = "10.1080/14783363.2016.1171706",
language = "English",
volume = "29",
pages = "161--184",
journal = "Total Quality Management and Business Excellence",
issn = "1478-3363",
publisher = "Taylor and Francis Group",
number = "1-2",
}