Improved Client Satisfaction: A Strategic Approach in the Construction Sector

Chinny Nzekwe-Excel

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

    Original languageEnglish
    Title of host publicationPROBE Conference, Third Scottish Conference for Postgraduate Researchers of the Built and Natural Environment; Edited by Prof Charles Egbu & Michael K.L.Tong; ISBN-13 978-1-905 866-17-5; ISBN-10 1-905 866-17-8,
    Place of PublicationGlasgow Caledonian University, UK,
    Publication statusPublished (VoR) - 2007

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