@article{1856c45fb9384ca5a71c75f14ff328fb,
title = "Modelling the satisfaction of contractors: The impact of client performance",
keywords = "Client performance criteria, Multiple reg-ression analysis, Performance and satisfaction attri-butes, Performance assessment",
author = "Robby Soetanto and Proverbs, {David G.}",
year = "2002",
month = may,
day = "1",
doi = "10.1108/eb021239",
language = "English",
volume = "9",
pages = "453--465",
journal = "Engineering, Construction and Architectural Management",
issn = "0969-9988",
publisher = "Emerald",
number = "5-6",
}