@article{bc1a468d5729498b92093763e00e7173,
title = "Narrative evaluation in patient feedback: A study of online comments about UK healthcare Services",
keywords = "patient feedback ; annotation ; Health Communication ; narrative ; NHS",
author = "Gavin Brookes and Tony McEnery and Mark McGlashan and Gillian Smith and Mark Wilkinson",
note = "Funding Information: This research was funded by the Economic and Social Research Council (Centre for Corpus Approaches to Social Science), grant number ES/R008906/1. Publisher Copyright: {\textcopyright} 2022 John Benjamins Publishing Company. All rights reserved.",
year = "2021",
month = aug,
day = "23",
doi = "10.1075/ni.20098.bro",
language = "English",
volume = "32",
pages = "9--35",
journal = "Narrative Inquiry",
issn = "1569-9935",
publisher = "John Benjamins Publishing Company",
number = "1",
}