Narrative evaluation in patient feedback: A study of online comments about UK healthcare Services

Gavin Brookes*, Tony McEnery, Mark McGlashan, Gillian Smith, Mark Wilkinson

*Corresponding author for this work

    Research output: Contribution to journalArticlepeer-review

    5 Citations (SciVal)
    Original languageEnglish
    Pages (from-to)9-35
    Number of pages27
    JournalNarrative Inquiry
    Volume32
    Issue number1
    DOIs
    Publication statusPublished (VoR) - 23 Aug 2021

    Keywords

    • patient feedback ; annotation ; Health Communication ; narrative ; NHS

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