@article{63a9602121844d75a815656eabf25689,
title = "Observing the NHS{\textquoteright}s A\&E performance objectives: is lean the cure?",
keywords = "Lean, NHS, Performance, Quality",
author = "John Bancroft and Krish Saha",
note = "Publisher Copyright: {\textcopyright} 2016, {\textcopyright} Emerald Group Publishing Limited.",
year = "2016",
doi = "10.1108/IJQRM-02-2015-0016",
language = "English",
volume = "33",
pages = "1099--1123",
journal = "International Journal of Quality and Reliability Management",
issn = "0265-671X",
publisher = "Emerald Insight",
number = "8",
}