Performance management of suppliers in outsourcing project: Case analysis from the financial services industry

Grant MacKerron*, Maneesh Kumar, Andreas Benedikt, Vikas Kumar

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

12 Citations (Scopus)
Original languageEnglish
Pages (from-to)150-165
Number of pages16
JournalProduction Planning and Control
Volume26
Issue number2
DOIs
Publication statusPublished (VoR) - 25 Jan 2015

Keywords

  • case study
  • financial services
  • framework
  • outsourcing
  • performance management

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