Performance measurement for supply chains in the Industry 4.0 era: a balanced scorecard approach

Guilherme Francisco Frederico*, Jose Arturo Garza-Reyes, Anil Kumar, Vikas Kumar

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

85 Citations (SciVal)
Original languageEnglish
Pages (from-to)789-807
Number of pages19
JournalInternational Journal of Productivity and Performance Management
Volume70
Issue number4
DOIs
Publication statusPublished (VoR) - 29 Mar 2021

Keywords

  • Balanced scorecard
  • Industry 4.0
  • Performance measurement
  • Supply chain
  • Theoretical framework

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