Service innovation and performance in Mexican service SMEs

Gonzalo Maldonado-Guzman, Jose Arturo Garza-Reyes*, Luis Rocha-Lona, Vikas Kumar

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Citations (Scopus)
Original languageEnglish
Title of host publicationAdvances in Production Management Systems
Subtitle of host publicationThe Path to Intelligent, Collaborative and Sustainable Manufacturing - IFIP WG 5.7 International Conference, APMS 2017, Proceedings
EditorsHermann Lodding, Ralph Riedel, Dimitris Kiritsis, Klaus-Dieter Thoben, Gregor von Cieminski
PublisherSpringer New York LLC
Pages230-239
Number of pages10
ISBN (Print)9783319669250
DOIs
Publication statusPublished (VoR) - 2017
EventIFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2017 - Hamburg, Germany
Duration: 3 Sept 20177 Sept 2017

Publication series

NameIFIP Advances in Information and Communication Technology
Volume514
ISSN (Print)1868-4238

Conference

ConferenceIFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2017
Country/TerritoryGermany
CityHamburg
Period3/09/177/09/17

Keywords

  • Innovation
  • Mexico
  • Service industries
  • Service innovation
  • SMEs

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