Service innovation and performance in Mexican service SMEs

Gonzalo Maldonado-Guzman; Jose Arturo Garza-Reyes; Luis Rocha-Lona; Vikas Kumar

doi:10.1007/978-3-319-66926-7_27

Service innovation and performance in Mexican service SMEs

Gonzalo Maldonado-Guzman, Jose Arturo Garza-Reyes^*, Luis Rocha-Lona, Vikas Kumar

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

2 Citations (Scopus)

Original language	English
Title of host publication	Advances in Production Management Systems
Subtitle of host publication	The Path to Intelligent, Collaborative and Sustainable Manufacturing - IFIP WG 5.7 International Conference, APMS 2017, Proceedings
Editors	Hermann Lodding, Ralph Riedel, Dimitris Kiritsis, Klaus-Dieter Thoben, Gregor von Cieminski
Publisher	Springer New York LLC
Pages	230-239
Number of pages	10
ISBN (Print)	9783319669250
DOIs	https://doi.org/10.1007/978-3-319-66926-7_27
Publication status	Published (VoR) - 2017
Event	IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2017 - Hamburg, Germany Duration: 3 Sept 2017 → 7 Sept 2017

Publication series

Name	IFIP Advances in Information and Communication Technology
Volume	514
ISSN (Print)	1868-4238

Conference

Conference	IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2017
Country/Territory	Germany
City	Hamburg
Period	3/09/17 → 7/09/17

Keywords

Innovation
Mexico
Service industries
Service innovation
SMEs

Access to Document

10.1007/978-3-319-66926-7_27

Cite this

Maldonado-Guzman, G., Garza-Reyes, J. A., Rocha-Lona, L., & Kumar, V. (2017). Service innovation and performance in Mexican service SMEs. In H. Lodding, R. Riedel, D. Kiritsis, K.-D. Thoben, & G. von Cieminski (Eds.), Advances in Production Management Systems: The Path to Intelligent, Collaborative and Sustainable Manufacturing - IFIP WG 5.7 International Conference, APMS 2017, Proceedings (pp. 230-239). (IFIP Advances in Information and Communication Technology; Vol. 514). Springer New York LLC. https://doi.org/10.1007/978-3-319-66926-7_27

Maldonado-Guzman, Gonzalo ; Garza-Reyes, Jose Arturo ; Rocha-Lona, Luis et al. / Service innovation and performance in Mexican service SMEs. Advances in Production Management Systems: The Path to Intelligent, Collaborative and Sustainable Manufacturing - IFIP WG 5.7 International Conference, APMS 2017, Proceedings. editor / Hermann Lodding ; Ralph Riedel ; Dimitris Kiritsis ; Klaus-Dieter Thoben ; Gregor von Cieminski. Springer New York LLC, 2017. pp. 230-239 (IFIP Advances in Information and Communication Technology).

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title = "Service innovation and performance in Mexican service SMEs",

keywords = "Innovation, Mexico, Service industries, Service innovation, SMEs",

author = "Gonzalo Maldonado-Guzman and Garza-Reyes, \{Jose Arturo\} and Luis Rocha-Lona and Vikas Kumar",

note = "Publisher Copyright: {\textcopyright} 2017, IFIP International Federation for Information Processing.; IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2017 ; Conference date: 03-09-2017 Through 07-09-2017",

year = "2017",

doi = "10.1007/978-3-319-66926-7\_27",

language = "English",

isbn = "9783319669250",

series = "IFIP Advances in Information and Communication Technology",

publisher = "Springer New York LLC",

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editor = "Hermann Lodding and Ralph Riedel and Dimitris Kiritsis and Klaus-Dieter Thoben and \{von Cieminski\}, Gregor",

booktitle = "Advances in Production Management Systems",

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Maldonado-Guzman, G, Garza-Reyes, JA, Rocha-Lona, L & Kumar, V 2017, Service innovation and performance in Mexican service SMEs. in H Lodding, R Riedel, D Kiritsis, K-D Thoben & G von Cieminski (eds), Advances in Production Management Systems: The Path to Intelligent, Collaborative and Sustainable Manufacturing - IFIP WG 5.7 International Conference, APMS 2017, Proceedings. IFIP Advances in Information and Communication Technology, vol. 514, Springer New York LLC, pp. 230-239, IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2017, Hamburg, Germany, 3/09/17. https://doi.org/10.1007/978-3-319-66926-7_27

Service innovation and performance in Mexican service SMEs. / Maldonado-Guzman, Gonzalo; Garza-Reyes, Jose Arturo; Rocha-Lona, Luis et al.
Advances in Production Management Systems: The Path to Intelligent, Collaborative and Sustainable Manufacturing - IFIP WG 5.7 International Conference, APMS 2017, Proceedings. ed. / Hermann Lodding; Ralph Riedel; Dimitris Kiritsis; Klaus-Dieter Thoben; Gregor von Cieminski. Springer New York LLC, 2017. p. 230-239 (IFIP Advances in Information and Communication Technology; Vol. 514).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Service innovation and performance in Mexican service SMEs

AU - Maldonado-Guzman, Gonzalo

AU - Garza-Reyes, Jose Arturo

AU - Rocha-Lona, Luis

AU - Kumar, Vikas

PY - 2017

Y1 - 2017

KW - Innovation

KW - Mexico

KW - Service industries

KW - Service innovation

KW - SMEs

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DO - 10.1007/978-3-319-66926-7_27

M3 - Conference contribution

AN - SCOPUS:85029458336

SN - 9783319669250

T3 - IFIP Advances in Information and Communication Technology

SP - 230

EP - 239

BT - Advances in Production Management Systems

A2 - Lodding, Hermann

A2 - Riedel, Ralph

A2 - Kiritsis, Dimitris

A2 - Thoben, Klaus-Dieter

A2 - von Cieminski, Gregor

PB - Springer New York LLC

T2 - IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2017

Y2 - 3 September 2017 through 7 September 2017

ER -

Maldonado-Guzman G, Garza-Reyes JA, Rocha-Lona L, Kumar V. Service innovation and performance in Mexican service SMEs. In Lodding H, Riedel R, Kiritsis D, Thoben KD, von Cieminski G, editors, Advances in Production Management Systems: The Path to Intelligent, Collaborative and Sustainable Manufacturing - IFIP WG 5.7 International Conference, APMS 2017, Proceedings. Springer New York LLC. 2017. p. 230-239. (IFIP Advances in Information and Communication Technology). doi: 10.1007/978-3-319-66926-7_27

Service innovation and performance in Mexican service SMEs

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