@article{ee9e844f1664477faba3bbdedea9cef8,
title = "Service quality dealer identification: the optimization of K-Means clustering",
keywords = "Algorithm Optimization, Calinski-Harabasz, Davies-Bouldin Index (DBI), Elbow Method, K-Mean Clustering, Service Quality Identification, Silhouette Score",
author = "Wella, {Yolanda Enza} and Okfalisa Okfalisa and Fitri Insani and Faisal Saeed and Hussin, {Ab Razak Che}",
note = "Publisher Copyright: {\textcopyright} 2023, Mercu Buana University. All rights reserved.",
year = "2023",
month = oct,
day = "2",
doi = "10.22441/sinergi.2023.3.014",
language = "English",
volume = "27",
pages = "433--442",
journal = "Sinergi (Indonesia)",
issn = "1410-2331",
number = "3",
}