@article{a645bc179b024ce8aeb232b5f585c357,
title = "The performance of contractors in Japan, the UK and the USA: An evaluation of construction quality",
keywords = "Contracting out, Performance measurement, Quality",
author = "Hong Xiao and David Proverbs",
year = "2002",
doi = "10.1108/02656710210429564",
language = "English",
volume = "19",
pages = "672--687",
journal = "International Journal of Quality and Reliability Management",
issn = "0265-671X",
publisher = "Emerald Insight",
number = "6",
}