The satisfaction levels of UK construction clients based on the performance of consultants: Results of a case study

Jianxi Cheng; David G. Proverbs; Chike F. Oduoza

doi:10.1108/09699980610712373

The satisfaction levels of UK construction clients based on the performance of consultants: Results of a case study

Jianxi Cheng^*, David G. Proverbs, Chike F. Oduoza

^*Corresponding author for this work

University of Wolverhampton

Research output: Contribution to journal › Article › peer-review

41 Citations (Scopus)

Original language	English
Pages (from-to)	567-583
Number of pages	17
Journal	Engineering, Construction and Architectural Management
Volume	13
Issue number	6
DOIs	https://doi.org/10.1108/09699980610712373
Publication status	Published (VoR) - 2006

Keywords

Construction industry
Continuous improvement
Customer satisfaction
Decision making
Performance management
United Kingdom

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10.1108/09699980610712373

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The satisfaction levels of UK construction clients based on the performance of consultants: Results of a case study

Keywords

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