@inbook{91aeb9871b094648b1050c8fdbf610bc,
title = "Understanding the contribution and challenges of using soft systems methodology to facilitate cultural change: A case study in the public sector",
keywords = "Case study, Cultural change, Public sector, Soft systems methodology",
author = "Cox, {Sharon A.} and Sandi Kirkham",
note = "Publisher Copyright: {\textcopyright} 2019, Springer International Publishing AG, part of Springer Nature.",
year = "2019",
doi = "10.1007/978-3-319-90503-7_17",
language = "English",
series = "Lecture Notes in Information Systems and Organisation",
publisher = "Springer Heidelberg",
pages = "215--234",
booktitle = "Lecture Notes in Information Systems and Organisation",
}