You're stopping me from giving quality service

John Sparrow; Gary Wood

doi:10.1108/09596119410052152

You're stopping me from giving quality service

John Sparrow, Gary Wood

Birmingham City University

Research output: Contribution to journal › Article › peer-review

12 Citations (Scopus)

Original language	English
Pages (from-to)	61-67
Number of pages	7
Journal	International Journal of Contemporary Hospitality Management
Volume	6
Issue number	1-2
DOIs	https://doi.org/10.1108/09596119410052152
Publication status	Published (VoR) - 1 Feb 1994

Access to Document

10.1108/09596119410052152

Cite this

@article{8d30d8aeac8c4211a61b0e957abaee71,

title = "You're stopping me from giving quality service",

author = "John Sparrow and Gary Wood",

year = "1994",

month = feb,

day = "1",

doi = "10.1108/09596119410052152",

language = "English",

volume = "6",

pages = "61--67",

journal = "International Journal of Contemporary Hospitality Management",

issn = "0959-6119",

publisher = "Emerald",

number = "1-2",

}

TY - JOUR

T1 - You're stopping me from giving quality service

AU - Sparrow, John

AU - Wood, Gary

PY - 1994/2/1

Y1 - 1994/2/1

UR - http://www.scopus.com/inward/record.url?scp=1542719610&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=1542719610&partnerID=8YFLogxK

U2 - 10.1108/09596119410052152

DO - 10.1108/09596119410052152

M3 - Article

AN - SCOPUS:1542719610

SN - 0959-6119

VL - 6

SP - 61

EP - 67

JO - International Journal of Contemporary Hospitality Management

JF - International Journal of Contemporary Hospitality Management

IS - 1-2

ER -

You're stopping me from giving quality service

Access to Document

Other files and links

Fingerprint

Cite this