You're stopping me from giving quality service

John Sparrow, Gary Wood

    Research output: Contribution to journalArticlepeer-review

    12 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)61-67
    Number of pages7
    JournalInternational Journal of Contemporary Hospitality Management
    Issue number1-2
    Publication statusPublished (VoR) - 1 Feb 1994


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